A Sample Of The 2008 Speaking Faculty:
Richard Ellis, Director Critical Care Services, Respironics
James Fetterman, Vice President Field Support Operations, Varian Medical Systems
Larry Gemma, CEO, Gem Plumbing
Peter Manni, Vice President North American Deskside Services, Siemens Business Services
Dennis Pappas, Director International Service, Hologic
Keith Perry, Manager of Field Service, New York Air Brake
Mark Plummer, Director, C17 Field Services - Jackson ANG Base, Boeing
Mike Niesen, VP Technical Support, Heidelberg
Karen Sherrill, Document Imaging WW Service Director, Kodak
James Patrick Welch, Director US Service Sales, Kodak
Tom Chowaniec, VP Customer Care, Cardinal Health
Mustapha Baksh, Director of Global Services, MKS Instruments
Marlene Bassette, Vice President Startegy & Customer Loyalty, Xerox
Ivin Smith, VP Customer Service & WW Technical Support, Pitney Bowes
Gabriel Royo, Vice President and General Manager, Siemens Metal Technologies
Erwin Thomas, Sr. Director North America GSS CustomerCare Solutions Center, Phillips Healthcare
Bob Dieterle, Executive Director, WW Business Line Management, Lenovo
Rick Basham, Director Customer Satisfaction, Raytheon
Bruce Pruit, F35 Field Service Manager, Lockheed Martin Aerospace
Richard Dowd, Readiness and Sustainment Program Manager, BAE Systems
Stuart Nelson, Services Marketing Manager, General Binding Corp
Phil Pietrowski, VP & GM, WW Customer Support Services, Lexmark International
Warren Gitt, Executive Director Biomedical Services, Hill-Rom Company, Inc.
John Friel, CTO - Innovation Central, British Telecom
Mark Leuenberger, Director Field Operations Technology, Cox Communications
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