Interlog Medical 2008 October 15-17, 2008 Loews Vanderbilt Hotel, Nashville, TN The Medical Equipment Aftermarket Service Event

Return to your office with the keys to: Profitably Adjusting To The Customer Budget Squeeze: Ensuring Effective Serviceability Of Older Products Seamlessly Integrating Differing Processes Between Merging Companies To Ensure No Effect On The Customer Experience Proving The Value Of OEM Service Contracts To Your Customers To Generate Increased Revenue And Ensure Brand Loyalty Maintaining Proper Alignment Between The IT Of Your Service Organization And That Of Your Customers To Maximize Efficiency Finding, Attracting, And Retaining Top Talent To Assure High Workforce Productivity

2007 Presentation Available! Increasing your customer base and cutting costs by developing effective third party service relationships. by Warren Gitt, Executive Director, Hill-Rom Hurry this presentation is only available until August 30th!

NEW - Educational Workshops - October 15th

Workshop I: Find, Attract And Retain Top Talent To Assure High Workforce Productivity

• Avoid losing high performing employees and quantify the value of the keeping them
  Sandra Guenette, Director, Human Resources, Spectranetics

Workshop II: Effectively Managing Workloads To Increase Service Team Efficiency And Achieve 100% Uptime

• Save time and money by minimizing unnecessary redundancies in team workloads
  Mike Donahue, Northeast Field Service Manager, Stryker Medical Products

Workshop III: Maintain Proper Alignment Between The IT Of Your Service Organization And That Of Your Customers To Maximize Efficiency

• Anticipate potential internal and external roadblocks to maximum profitability Workshop host tba

Key Speakers & Advisors Include:

• Mike Aviotti, Vice President, Customer Service Operations, Cardinal Health
• Mike Corbin, Director of Field Services, East Zone, Beckman Coulter
• Bob Desai, Vice President Materials, Global Spare Parts Logistics, Siemens Medical Systems, USA
• Mike Corbin, Director, Field Service East Zone, Beckman Coulter
• Moshe Azoulai, Installation and Logistics Manager, Elekta, Inc.
• Mike Donahue, Northeast Field Service Manager, Stryker Medical Products
• Peter Manni, Vice President, North American Client Support Services, Siemens IT Solutions and Services, Inc.
• Rob Riccardi, Associate Director, Field Services, Alcon Laboratories
• Dr. Frank Crout, Executive Director, Customer Support Operations, BioMerieux, Inc.
• Amos Schneller, Director of Customer Support, Minntech Corporation
• Warren Gitt, Executive Director, Hill-Rom Biomedical Services
• Steven Raters, Director of Field Services Operations, BioMerieux, Inc.
• Linda Newman, Director of Service Marketing and Business Operations, Roche Diagnostics Corporation
• Dan Secor, Service Manager, Medtronic CardioVascular
• Richard Springer, VP, Customer Service, TomoTherapy
• Alay Yajnik, Senior Director, Global Services, Hansen Medical
• Steve Venema, Stryker Medical

View full list of 2008 speakers

You simply can’t afford to sit at your desk and hope what made 2007 so successful returns. Proactively find solutions at Interlog Medical

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