North America
| Field Service East |
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September 9-12, 2008
Hyatt Regency Atlanta
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| Now more than ever service professionals are feeling the pressure to deliver on customer service, aftermarket support and lifecycle management of their products as organizations, suppliers and customers are looking to extend the value of their purchases. As a result service organizations have been adopting numerous technologies and business process strategies to ensure optimal delivery and performance.
In light of this economic deadlock field service executives need to ensure they remain ahead of the curve on the latest issues affecting their service delivery.
For inquiries regarding speaking opportunities, contact Jonathan Massoud 646-502-3255 or jmassoud@wbresearch.com
To secure premium exhibition and sponsorship opportunities, contact Phillip Denis at 646-200-7537 or phillip.denis@wbresearch.com
For inquiries regarding marketing partnerships contact Nicole Maisner at 646-200-7534 or Nicole.Maisner@wbresearch.com
For general inquiries contact FieldServiceEast@wbresearch.com |
| Interlog Medical 2008 |
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October 15-17, 2008
Loews, Nashville, TN
www.interlogmedical.com
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| The Medical Equipment Aftermarket Service Event
Developing customer centric, profit generating service and support is no easy task. At Interlog Medical 2008 you will find out from your competitors about the strategies that are working for them, the internal and external factors that challenge them – and you’ll walk away with a clear path for your own success. Take home tried and tested strategies to increase productivity, reduce costs and ensure service differentiation at the only event dedicated entirely to the service needs of the medical equipment industry!
Imagine meeting with more than 200 service and support leaders from your competitors in the medical device industry. Service professionals from every division can benefit from this information packed conference. Don’t miss out on the 30+ case studies that your competitors and peers will walk away with. |
| Consumer Returns 2008 |
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October 27-29, 2008
Rennaissance Hotel, Atlanta GA
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Welcome to Consumer Returns 2008, the only event to focus on returns prevention and optimization strategies in the B2C space.
Targeted at major retailers as well as consumer electronics and appliance manufacturers, Consumer Returns 2008 addresses a growing consensus in the industry that high rates of returns are NOT an acceptable cost of doing business. To protect their profitability (and enhance it), smart companies must do more than merely streamline their reverse logistics processes – they must also work hard to re-engineer the customer experience and prevent returns from happening in the first place.
Consumer Returns 2008 brings together 175+ senior level executives from major retailers and consumer electronics & appliance manufacturers, all seeking to use Consumer Returns 2008’s high-level learning & networking opportunities to minimize their returns rates and pry open their profit margins.
For sponsorship opportunities, please contact: Ariel Borkowsky at 646-200-7476 or ariel.borkowsky@wbresearch.com |
| Interlog Winter USA 2009 |
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January 26-29, 2009
Marriott Marco Island Beach Resort, Golf Club and Spa
Marco Island, FL
www.interlogwinter.com
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| This aftermarket product support and service parts logistics event is designed to ensure you optimize the effectiveness of your supply chain. Topics include: Inventory optimization, Lean initiatives, customer support initiatives, product lifecycle management and global supply chain management. Each year, 300 aftermarket executives gather for the latest on these and other topics critical to their success. Make plans to join now. If you’re interested in taking a leadership role, contact Ariel Borkowsky at aborkowsky@wbresearch.com or 646-200-7476 |
| Field Service 2009 |
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April 27-30, 2009
JW Marriott Desert Springs
Palm Springs, CA
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| Whether you’ve been ahead of the curve for years or are just beginning to leverage your organization’s service and support capabilities to boost your business, you can’t afford to miss Field Service 2009. Visit www.fieldservice2009.com or email fieldservice@wbresearch.com for more information. |
| Interlog Summer 2009 |
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June 15-18, 2009
Omni Hotel - San Diego, CA
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| Join us at Interlog Summer 2009, taking place June 15-18 at the Omni Hotel in San Diego, CA. Interlog Summer 2009 is the service parts and logistics event designed for hi-tech manufacturers and related industries to generate revenue in the aftermarket through improved customer service and product support strategies. |
Europe
| Strategic Service Management 2008 |
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2nd-4th December 2008
Hotel le Plaza, Brussels
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| Strategic Service Management is the “must attend” Pan European Pan Industries event for After Sales Support Organisations in 2008. The conference is dedicated to offering you both strategic and tactical support: You’ll meet with senior service strategists who are all committed to delivering superior, cost-effective service. Each one of them offers insights into the strategies that they are implementing – each one of the case studies gives you fresh tools to drive your service strategies forward. |
Asia
| Interlog Asia |
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Fall 2008
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| Interlog Asia is designed to ensure you optimize the effectiveness of your supply chain and ensures you return to your office with strategies to maximize your aftersales profits. Each year, Asian aftermarket service and support executives gather for the latest on these and other topics critical to their success. Don’t miss this one of a kind opportunity to discuss and confront your key issues with your top level peers from the Asian market. For more information, please contact Debra Haym at 1 646-200-7465 or email at dhaym@wbresearch.com
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