Here’s How Mediterranean Shipping Company Is Partnering with Kale Logistics to Enable eDelivery
Despite the enormous gains in digital transformation achieved by many industries, a considerable number of businesses still rely heavily on outdated manual processes when it comes to handling form filling and other paperwork.
The mission to do away with these outmoded practices has multiple benefits for businesses. Firstly, it means brands can speed up the process of getting purchases and other business decisions authorized. It also leads to greater customer satisfaction as paperwork can be transmitted digitally and automatically processed by their procurement and payments departments. And it helps companies meet their sustainability goals by eliminating as far as is possible, the reams of paper they consume as an effect of going about their business.
These benefits are inspiring many companies in various industries to revolutionize their manual process and bring them kicking and screaming into the digital realm.
Mediterranean Shipping Company
One such brand is the Mediterranean Shipping Company [MSC] which has recently announced a partnership with Kale Logistics. The partnership will allow MSC to provide eDelivery solutions for its clients in the Thai maritime industry and bring new levels of convenience and customer experience to its offering.
Kale Logistics will furnish the shipping provider with its CODEX Electronic Delivery Order platform, which will enable electronic delivery to all stakeholders in the MSC Thai value chain to take advantage of eDelivery options when it comes to dealing with the brand.
The CODEX Electronic Delivery Order platform enables freight forwarders, shipping lines, custom brokers, importers, and terminal operators to exchange and receive delivery order documents digitally instead of in paper form and allows multiple stakeholders to perform their business activities via a digital interface.
All the details of the electronic delivery order are retrieved from the manifest file, which is provided in EDI format by the shipping line in advance to minimize the need for data entry. From request to the issue of the delivery order, the CODEX Electronic Delivery Order system is almost completely automated – further boosting convenience and decreasing resource expenditure.
"The CODEX Electronic Delivery Order will digitalize and streamline all business processes in goods exchange for MSC, increasing the efficiency of document management and enabling work from anywhere, thanks to the cloud-based technology and a mobile version of the application," said the company in a press release. "When the terminal releases the cargo in their application, the electronic delivery order automatically updates through Web API, with electronic goods release certificates and status updates available 24 hours a day."
Security
The automated system provided by the CODEX Electronic Delivery Order platform will not only make the transfer of documents between stakeholders more efficient and sustainable than would have previously been possible, but also adds an extra layer of security to the process.
It’s impossible to talk about security these days without bringing the COVID-19 crisis into the conversation and the CODEX Electronic Delivery Order platform has a role to play in combatting the pandemic as well.
Thanks to documents being transmitted electronically rather than manually, the chances for cross contamination and infection to pass between people is greatly reduced. While the SARS-COV-2 virus survives much longer on other materials, it can still remain active for up to three hours on surfaces made from paper. This provides ample time for transmission to occur as documents are passed from one person to another and will be significantly reduced by the implementation of electronic delivery platforms such as CODEX.
"MSC has been delivering superior customer service to the maritime industry over a period of 20 years," said Managing Director of Mediterranean Shipping (Thailand) Co. Ltd, Peter Blohm. "By collaborating with TIFFA EDI who are partners to Kale to provide this new service, we are committed to making a significant contribution to superior economic growth for all Thai entrepreneurs and the logistics trade community. We foresee the benefits of the CODEX Electronic Delivery Order system in providing services to MSC’s customers."
Thanks to the CODEX Electronic Delivery Order system, MSC will be able to increase security and combat COVID, while simultaneously offering a new level of convenience and customer experience to its clients in the Thailand region.
Final Thoughts
Many brands are on a quest to eliminate paper from their operations and recognize the benefits it provides in terms of customer experience, profitability, security, and sustainability. Through its partnership with Kale Logistics and its implementation of the CODEX Electronic Delivery Order system, MSC is demonstrating its commitment to contributing towards a paperless world.
Electronic delivery systems and other paperless innovations are sure to be part of the conversation at B2B Online 2022, taking place in April at the Chicago Marriott Downtown, IL.
Download the agenda today for more information and insights.