Stefen C. Connell | B2B Online Chicago

B2B Online Chicago 2025

April 28 - 30, 2025

Chicago Marriott Downtown

Stefen C. Connell

BGS Digital Strategy & Experience Boeing

Day 1: Bridging Digital Innovation & Preparing For The Next Generation Of Buyers

12:05 PM Workshop 8: Empowering Customer Independence: Implementing Effective B2B Self-Service Solutions

Today’s B2B buyers want a mix of personal and self-guided interactions. The emergence of GenAI capabilities means that delivering the right type of engagement at the right moment for all your visitors is now possible. Join Adobe and industry experts to explore how AI-driven strategies can enhance customer autonomy, reduce costs, and drive profitable revenue. Discover real-world examples of AI-powered automation and personalization that differentiate your brand from competitors. Learn how data unification and scalable digital tools transform customer engagement and streamline workflows. Gain insights from leaders of GE Healthcare, Boeing on using Adobe commerce and how to reduce costs, drive profitable revenues and differentiate versus competition. 

Key Takeaways 

Attendees will:  

  • See how GenAI is changing how B2B brands connect with customers. The event will highlight the latest techniques in AI-driven customer identification and engagement.   
  • Discover impact of GenAI applications. The event will showcase real-world examples of AI-powered personalization and automation  
  • Learn from the best in the industry. The event features insights from top B2B companies and marketing experts 

Check out the incredible speaker line-up to see who will be joining Stefen C..

Download The Latest Agenda