Oracle Customer Experience Cloud helps B2B's deliver tomorrow's customer experiences, today. It’s the only complete and connected cloud-based CX platform available for B2Bs driving to digital. The platform includes best-of-breed selling, marketing, and servicing applications to help B2Bs simplify complex operations, focus on innovative customer experiences, and deliver breakthrough results.
Whether you want to sell online direct-to-customer for the first time, are trying to digitize complex product configurations and provide accurate online quotes, or are looking to leverage the latest in IoT and AI technology, the Oracle CX platform is for you.
All Oracle CX platform applications are rooted in a common layer of data, are modular, scalable and highly configurable, seamlessly fitting together to serve ever-changing business requirements. B2Bs realize the efficiencies and cost savings cloud technology affords while connecting customer data across applications and leveraging embedded AI for truly personalized customer experiences.