Last Updated; 16th March 2023
This policy (together with our terms of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting any of our websites including https://www.wbresearch.com you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 2018 (the Act), the Controller is Worldwide Business Research Ltd. registered in England 3154581. Registered Address: 7 Savoy Court, London WC2R 0EX.
ICO Registration Number: Z6984926
As we do not have an establishment in the European Union ("EU"), we have appointed a representative based in Germany, who you may address if you are located in the EU to raise any issues or queries you may have relating to our processing of your Personal Data. Our EU Representative is IQPC Gesellschaft für Management Konferenzen mbH, located at Friedrichstrasse 94, 10117 Berlin, Germany. Our EU Representative can be contacted directly by emailing them at the following address: database@wbresearch.com
Worldwide Business Research Ltd (WBR) runs over 80 industry leading, annual conferences worldwide, along with a full complement of content marketing services, and intimate networking events - all aimed at educating, supporting, and connecting the leadership of the world's core industries. WBR has offices in London, New York, Singapore and Toronto. Find out more here: https://www.wbresearch.com/about
We will collect and process the following data about you:
Information you give us. This is information about you that you give us by filling in forms on our websites (our site) or by corresponding with us by phone, e-mail or otherwise. We may record your phone calls with us for quality control and for governance purposes. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information.
Information we collect about you. With regard to each of your visits to our site we will automatically collect the following information:
Information we receive from other sources. This is information we receive about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data if we intend to share those data internally and combine it with data collected on this site. We will also have told you for what purpose we will share and combine your data. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers and search information providers). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.
A cookie is a piece of text that is stored on your computer by your web browser. We use cookies to monitor how people use our site so we can develop and improve the design, layout and function of the site.
Cookies enable us to identify your device. We use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features. We use cookies to enhance the functionality of the website by storing your preferences, for example. We also use cookies to help us to improve the performance of our website to provide you with a better user experience. We also allow cookies that may be served where we embed social media links such as Twitter, YouTube and LinkedIn.
If you do not want us to use cookies in your browser, you can remove cookies from your computer's hard drive, or set your browser to block cookies or to send a warning notice before a cookie is stored on your computer. However, please note that you may not be able to use many of the services on our website or other websites without cookies.
More detailed information on cookies can be found in our Cookie Policy and at www.allaboutcookies.org.
In order to comply with applicable data privacy laws, we are required to set out the legal basis for the processing of your Personal Data. In accordance with the purposes for which we collect and use your Personal Data, as set out above, the legal basis for processing your Personal Data will typically be one of the following:
We use information held about you in the following ways:
Information you give to us. We will use this information:
Information we collect about you. We will use this information:
Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
You agree that we have the right to share such portions of your personal information as may be appropriate with selected third parties including the categories of recipients listed below. If you are a resident of the European Economic Area (“EEA”) or the United Kingdom (“UK”) we may transfer your personal information to other countries which may have different data protection laws. If we do so, we will transfer your personal data only for the purposes described in this section and we will use appropriate safeguards as described in this privacy policy. By registering for an event you agree to such transfer of your personal data.
At some of our events, we may take photographs and record videos of presentations and networking to be published across various marketing channels. We will display notices at events to advise participants of this and how they can notify us if they do not wish to be photographed or filmed.
We will disclose your personal information to third parties:
The data that we collect from you is stored in the United Kingdom (“UK”) and inside the European Economic Area (“EEA”). It will be processed by staff who work for us or on our behalf. This includes staff engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. However, your information may also be transferred outside the UK and the EEA where privacy laws may be less strict. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and where necessary will put in place suitable contractual controls with other controllers and processors with whom we may share such personal data in accordance with this privacy policy.
To help protect the privacy of data and personally identifiable information you transmit through use of our site, we maintain physical, technical and administrative safeguards. We update and test our security technology on an on-going basis. When users submit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. We restrict access to your personal data to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees' privacy responsibilities.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We may transfer your personal data to controllers or processors outside of the United Kingdom (“UK”) and the European Economic Area (“EEA”). If we do so, we will transfer your personal data only for the purposes described in this privacy policy. To the extent required by applicable law, when we transfer your personal data to recipients in other countries, we will take measures to protect your data by using the European Commission’s Standard Contractual Clauses and the UK Data Transfer Addendum, or by selecting data recipients that are certified under a suitable data privacy framework. Jointly with the recipient we will assess whether the laws and practices in the recipient’s country are not preventing them from fulfilling their obligations under the Standard Contractual Clauses and the UK Addendum.
We will keep your personal data for as long as we need it, or as otherwise prescribed by law, for the purposes set out above, and so this period will vary depending on your interactions with us. For example, where you have paid to attend a conference with us, we will keep a record of your payment for the period necessary for invoicing, tax and warranty purposes. We may also keep a record of correspondence with you or where recorded via telephone (for example if you have made a complaint about a conference) for as long as is necessary to protect us from a legal claim. Our data retention policy further describes our retention practices. Please note that where you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in future.
Data subjects in the UK, the EEA and other jurisdictions may have rights in relation to their personal data which include:
Right to rectification. Data subjects may request that we rectify any inaccurate or incomplete personal data.
Right to withdraw consent. Data subjects may at any time withdraw their consent to the processing of their personal data carried out by us on the basis of their previous consent. Such withdrawal will not affect the lawfulness of processing based on such previous consent.
Right to make a subject access request (SAR). Data subjects may request in writing copies of their personal data. However, compliance with such requests is subject to certain limitations and exemptions and the rights of other individuals. Each request should make clear that a SAR is being made. You may also be required to submit a proof of your identity and any payment permitted by law, where applicable.
Right to object to processing including automated processing and profiling. We do not make automated decisions about data subjects. However, we may rely on information provided by third parties such as credit reference agencies which may score data subjects on the basis of automated decisions. Profiling may be carried out for business administration purposes, such as monitoring trends in user visits of our website and in order to deliver relevant ads to users’ devices. We will comply with valid objection requests unless we have a compelling overriding legitimate ground for the continuation of our processing or we have another lawful reason to refuse such request. We will comply with each valid opt-out request in relation to marketing communications.
Right to erasure. Data subjects may request that we erase their personal data. We will comply, unless there is a lawful reason for not doing so. For example, there may be an overriding legitimate ground for keeping the personal data, such as, our business record retention obligations that we have to comply with. Please note that, if your data is resubmitted to us via legitimate means, you may be re-added to our database after an erasure request has been processed.
Restriction. Data subjects may request that we restrict our processing of their personal data in various circumstances. We will comply, unless there is a lawful reason for not doing so, such as, a legal obligation to continue processing your personal data in a certain way.
Right to data portability. In certain circumstances, data subjects may request the controller to provide a copy of their personal data in a structured, commonly used and machine-readable format and have it transferred to another provider of the same or similar services. We do not consider that this right applies to our Services. However, to the extent it does, we will comply with such transfer request. Please note that a transfer to another provider does not imply erasure of the data subject’s personal data which may still be retained for legitimate and lawful purposes.
Right to lodge a complaint with the supervisory authority. We suggest that data subjects contact us about any questions or complaints in relation to how we process their personal data. However, each data subject has the right to contact the relevant supervisory authority directly.
In order to exercise any of these rights, please email your request to database@wbresearch.com
Among other rights described in this privacy policy you have the absolute right to ask us not to process your personal data for marketing purposes. We will inform you (prior to collecting your data) if we intend to use your details for marketing purposes and, if we collect your data from other sources, we will inform you at the time of the first communication. We will also tell you if we intend to disclose your information to any third party for their marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. Other ways to unsubscribe are ‘contact preferences’ link in the footer of our marketing emails, or emailing database@wbresearch.com.
Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
WBR has taken steps to comply with the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020, as it applies to gathering and exchange of personal data in the B2B context. Residents of the State of California consent to the personal information they provide being used by WBR for internal marketing purposes and shared with event sponsors and exhibitors who may contact you in relation to special offers, products and services related to your role within your company. If you are a California resident, click here to view our California Consumer Privacy Notice.
WBR has taken all reasonable steps to comply with Canada's Anti-Spam Legislation. We only email contacts with whom we have had a business relationship within the last 2 years, individuals who may have enquired about an event in the last 6 months or who have opted in to receiving our electronic marketing communications. Should you receive an unsolicited email from WBR please email database@wbresearch.com and we will remove your details within 48 hours.
WBR will make every attempt to keep your personal data accurate, complete and up to date. If your personal information is incorrect, changes or if you no longer wish to receive information from us, we will endeavour to correct, update or remove your data as swiftly as possible. You can email your request to database@wbresearch.com
Our site may also include social media or lead generation features, such as Facebook or Twitter buttons and widgets, such as the share this button. These features may collect your IP address, which page you are visiting on our site and may set a cookie to enable the feature to function properly. Social media and lead generation features and widgets may be hosted by a third party. Your interactions with these features and widgets are governed by the privacy policy of the company providing it.
Our site is directed at an adult audience and we do not knowingly collect information from or about children.
Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to dpo@wbresearch.com